BOOKING WITH US

 

INITIAL CONSULTATION

During the initial consultation we will work to gain an understanding of the nature of your event, the likely number of guests and the flow of your day i.e. start times, food service times & style of service, drink service times, speeches, etc.

It´s sometimes a good idea to meet in person so we may invite you in to meet us at our kitchens or at one of the venues that we work at.

 

YOUR QUOTE

Once we have a full understanding of your event we will email across a quote which will break down the cost per head, it will then give a total price for the event.

We recognise that as your event draws nearer the number of guests attending may go up or down, in the event of this the total cost of your event will adjust in line with the final number of guests i.e. the cost will go up or down in line with our quoted price per head  (e.g. excluding any fixed cost products).

 

BOOKING WITH US

When booking you will be asked to pay a deposit of £1000.  

PLEASE NOTE: The deposit paid books our team for the day; once paid your booking is guaranteed, if for any reason your event does not proceed or you fail to pay the balance when due your deposit is non refundable.

Please also note that as a business we typically get booked out 12 months or more in advance of an event and as such bookings are taken / confirmed on a first booked first served basis.

 

BALANCE PAYMENT

As your event draws nearer your event manager will be in contact approximately six weeks before your day with a view to agreeing the final detail of your booking i.e. guest numbers, menu choices and and details of any special dietary requirements.

 

Your final balance payment becomes due 30 days prior to your event, at this time the balance payable which will be based on your final booking requirements must be paid promptly.  Payment of your balance must ideally be paid by bank transfer, we DO NOT accept payment by cheque or credit / debit card.

 

In the event of a cancellation, up to 90 days before your wedding day, your final Balance Payment must be made and is strictly non refundable. Five Star Chef reserves the right to ask for this payment at point of cancellation, under any circumstance.

 

Any costs incurred for a particular event that otherwise would not have been incurred; will be charged in the event of cancellation.